“Many people assume that to work in tech you need to be a trained computer scientist. The truth is, anyone, from anywhere, can learn the skills needed to get through the door, no matter their educational background.”
That’s what Wired Magazine wrote earlier this year in an article called “How you can learn the skills to land your dream job.” The very first example they gave was the importance of navigating Customer Relationship Management (CRM) Platform Administration, particularly Salesforce.
“Salesforce skills are in growing demand as 4.2 million new jobs are expected to come out of the global Salesforce Economy,” they wrote.
Earlier this year, when Fast Company published a list of the top five “high paying jobs that you can get without a degree (and work remotely)”, “Salesforce developer” was ranked #1.
Everywhere you look, the evidence is clear: Jobs using the Salesforce software are high paying, in-demand, and don’t require a technical background or even a degree. It’s the perfect option for people looking to transition their career into technology.
The two big questions most people have are: “What does a person with Salesforce skills do?” and “How do I get those skills, and then a job?”
That’s why Calbright College created a free online program in CRM Platform Administration, which teaches those crucial software skills and then offers the job search support Californians need.
Technical Skills To Support Human Connections
The question: “What does a person working in CRM Platform Administration, like Salesforce, do?” is an easy one.
Salesforce is an example of CRM software, which is what companies around the world use to keep track of their important relationships – with customers, with employees, with partner organizations, and more.
The people who administer and develop this software customize it to fit the organizations needs, test it, deploy it, keep track of it, and update it as the company’s needs change.
Different departments in the same company might have different needs.For example, a sales department might need their system to be set up differently to align with customers than the human resources department who needs it for employees. CRM Platform Administrators with Salesforce skills can set up the same system to meet cross-departmental needs.
Those skills can be taught quickly: Calbright’s CRM Platform Administration program is flexibly paced and can be completed in six months or less, depending on the student’s schedule.
Then it’s all about getting a job.
Career Support So That You’re Not On Your Own
Calbright doesn’t just teach the technical aspects of CRM Platform Administration, it also helps connect students to in-demand industries.
Calbright’s free Career Services program helps students with every aspect of their job search, including:
- Helping them build a resume that will attract the attention of employers working with CRM software
- Setting up and developing their LinkedIn profile
- Identifying the kind of job, in the kind of industries in which students want to work
- Providing networking opportunities with CRM professionals
- Getting industry advice through workshops and panels
- Practice interviews to help students get ready
- Career counseling and coaching
That means that Californians can have free access to the training they need at an accredited community college, they can study online at their own pace and on their own timetable, and they can get support on their job search and help accessing a new career. All with no prior technical background.
It’s an opportunity to take the risk out of a college education that puts the state of California on the cutting edge of innovation.
